The Helpdesk offers tailor-made knowledge services to individual aid organisations.

We work together with staff from the organisations to assess existing knowledge and identify knowledge gaps of relevance to their theories of change. Literature reviews may be conducted as part of this work.

We also assist in developing knowledge and learning plans, including the planning of impact evaluations and other knowledge generation activities.

The Helpdesk is targeted specifically at organisations which are in the process of applying for funding for their programmes and/or are developing new programmes. We assist organisations in meeting the demand from donors to document the impact of proposed interventions.

Our thematic expertise includes areas such as climate adaptation, food security, economic development, early childhood development, health, education, women’s empowerment, and more.

For more information, please contact